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         • "Do you do Factory Warranty Repairs?"

 WE DO NOT do any warranty repairs - for that, you'll need to go to a certified Technics warranty repair  station,  which you can find online at www.panasonic.com . As you will discover, Technics does not have  many  Factory Service Centers; relying instead on independent shops to fullfill their warranty obligation to its  customers. You will also discover that these shops hardly make any money for their time spent on these types  of repairs, thus they usually accept "Paying" jobs in front of your Warranty Repair resulting in Repair  turnarounds measured in months! We do all sorts of repairs, but some of the Repairs and Modifications may Void your Factory Warranty. Luckily for you the Technics Warranty period is a mere Three (3) Months.


  • "How long will the work take?"  Or, in other  words, "How long will be without my babies?

Well , that usually depends on what your having done. If its a simple Maintainence Level Service that we are performing, then the standard quote is One (1) week.  If it is something more involved, then we will let you know.  This is an insane turnaround for Electronics Repair, and we know it...this is all we do, we don't work on VCR's, or Color TV's, or Toasters...just Turntables...Mixers...and Headphones!

  • I can't give up my Gear for one day, much less a week....what can I do?
 If you are local to the D/FW metroplex, we can refer you to several rental companies from which you can rent any sort of audio equipment at very reasonable rates.

  • Are you qualified to work  on my equipment?  
We have nearly 10 years experience working with the Technics 1200/1210 Turntable Systems and 5 years with custom modifications....next question.......

  • Why should I consider disablingthe Quartz Lock Feature?
Well, the quartz lock feature is great if you are going to need to replay a recording at exactly 33 1/3 or 45 RPM with the least possible Wow and Flutter; if this is the case go out and buy yourself a good quality belt drive turntable because the rumble alone which is caused by a Direct Drive Turntable Motor (like on the Technics 1200 / 1210) is far too great for any demanding audiophile. Now on to our point...you are Deejays, and wish to have the greatest amount of control over the platter as possible. When the quartz lock is enabled and the green LED is illuminated, you no longer have control of the platter speed. this is due to the fact that the pitch control variable resistor assembly has been circumvented and the platter speed is now controlled by the constant oscilations of a quartz crystal. Quartz crystals have defined oscilations (vibrations) which are defined by physical laws of the Universe , and their inherant frequencies are used in a wide range of applications in which standards must be maintained, such as computer processor clocks, wristwatches, and direct drive turntable motors. Thus removing, or disabling this Quartz Locking function of the Pitch Control gives you 100% control 100% of the time.

  • Do you use Factory Quality Parts in your repairs?  
Yes, we purchase Factory OE (Original Equipment) directly from manufacturers in Asia , Europe, and America. We do have some great quality used parts in stock...these will only be used upon your approval as in many cases this will afford you substantial savings over expensive Factory Parts.

  • Where on Earth are you located?
Our Lab is located deep within a protected and heavily fortified bunker six stories beneath the Dallas/Ft Worth Metroplax...no, just kidding..we are located in Denton, Texas and operate this business from a detached workshop. Because we do not have a retail location; we are able to save you roughly 1/2 the cost of repairs and service. We can also do work "On Site" for an additional service fee...Either way this saves You $. 

  • Why are your prices so inexpensive?
Because we are able to keep our costs down (see above)  Our basic Labor rate is just $40/hour for mechanical work such as tonearm replacement, and just $40/hr for electronic circuit work such as drive motor & voltage troubleshooting, which is cheap compared to other Electronics Technicians who charge up to $80 - $100/hour. With our lower service rates, we typically save you about half what other shops would charge, with no sacrifice in quality.
  • I really want to get my Audio Equipment worked on, but I'm not sure if I can trust you. Do you have any references that I can talk to ?
Sure, go to Google and simply do a search for "Turntabletech" "Turntabletech.com" or "Revolution Turntable Lab". This will undoubtedly take you to some audio forums. I am sure that most people will be glad to tell you if they had a bad experience using our shop..I strive to make everybody happy because I know what it feels like to be treated poorly.


  • I live in a land far away from your shop, but I really want to get some work done. How do I send my Audio Equipment to you?
     
     
We recommend using www.ups.com (United Parcel Service). You can go to their site and get the cost from your place to ours. There is a "Shipping Calculator" feature. All you do is input the size box and the weight , select your Zip Code and select 76201 for the destination Zip Code.....

Here are some suggestions for sending your Turntables by parcel:

 • Click here and go to the Shipping & Packaging Help Section

  1. Remove the Turntable Platter Assembly
  2. Removethe tonearm Counterweight
  3. Secure the Tonearm Assembly with a wire tie
  4. Protect the Tonearm assembly with Styrofoam
  5. If you have the Original Box...USE IT!
  6. If you do not, then see if you can get one from a place that boxes.
Insure it for whatever you think it's worth...we recommend insuring it for replacement cost.

Here is an example of the cost

shipping from Austin, Texas to Denton, Texas

The Size Box was 8" x 17" x 21" (Standard Technics Box Dimensions)
The Shipping Weight was 28 lbs.
It was Insured for $400
It was sent standard UPS Ground Shipping

The total for one turntable was $11.85


Here is another example of shipping cost

shipping from Santa Clara, California to Denton, Texas

The Size Box was 8" x 17" x 21" (Standard Technics Box Dimensions)
The Shipping Weight was 28 lbs.
It was Insured for $400
It was sent standard UPS Ground Shipping

The total for one turntable was $20.25

However, if you folow our Shipping & Packing Help located using this LINK, you can easily shave 10 - 15 lbs off your Turntable. (Note: Not all Turntables can be put on a diet)

Pack it all up and address it to the following:

Revolution Turntable & Mixer

401 Bradley Street
Denton, Texas
76201-3830
USA


Your job is done...........We do the rest!
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